Effective 4 September 2026
Terms of use
Fitness Image Coaching is a private companion service for eligible Fitness Image coaching clients.
Using the service
You must provide accurate account information, keep your sign-in details secure and use the app only for lawful personal coaching purposes. Access may be limited to the period in which Fitness Image provides coaching services to you.
Coaching and health information
Training, nutrition and behaviour-change information in the app is general coaching information. It is not medical advice, diagnosis, treatment or emergency care. Tell your coach about relevant limitations, stop an activity if you feel pain or become unwell, and seek advice from an appropriately qualified health professional when needed.
Your content and messaging safety
You retain ownership of information and media you submit. You give Fitness Image permission to store and use that content only as needed to provide, secure and support your coaching service. Do not upload content you do not have the right to share. You can report an incoming message or conversation and block or unblock your assigned coach from Messages. We may review reported content and take appropriate action to protect users and the service.
Availability and acceptable use
We work to keep the service available but do not promise uninterrupted operation. You must not attempt to bypass access controls, interfere with the service, scrape private information, impersonate another person or misuse another client’s account.
Accounts and deletion
You may delete a client account from Password & security in the app. Deletion is permanent and removes associated coaching data except information that must be retained by law or for legitimate security records. Coach and owner accounts require workspace transfer and must contact support.
Changes and contact
We may update the app and these terms to keep the service safe and current. Material changes will be published with a new effective date. Questions can be sent to mail@fitnessimage.com.au.